Client Reviews
Don’t just take our word for it…
We’re proudly independent & dedicated to providing the most expert hearing care Scott Wroe hearing is an independent, family-run hearing and practice. We are entirely focussed on delivering our gold standard services across all aspects of hearing. Our highly trained staff and advance equipment are unlike anything else that you would find.
Listen to what our customers say
Lorraine Llewellyn, Penarth
My husband Colin had discomfort for two days eventually went deaf in one ear,phoned about 1pm had an appointment for 4.30 same day absolutely amazing service Colin can now hear,the service was absolutely excellent.
John Bruno, Penarth
After decades of suffering with blocked ears and having numerous ear infections, my wife recommended I visit Scott Wroe where I booked MicroSuction wax removal. After having the pain free treatment the result was a revelation. The results were instant with a huge improvement with my hearing and a year later still ear infection free.
Lorraine Llewellyn, Penarth
My husband Colin had discomfort for two days eventually went deaf in one ear,phoned about 1pm had an appointment for 4.30 same day absolutely amazing service Colin can now hear,the service was absolutely excellent.
John Bruno, Penarth
After decades of suffering with blocked ears and having numerous ear infections, my wife recommended I visit Scott Wroe where I booked MicroSuction wax removal. After having the pain free treatment the result was a revelation. The results were instant with a huge improvement with my hearing and a year later still ear infection free.
Steve James, Penarth
I have had my ears Syringed many times over the years and this suction method is far more effective and pain free. It was worth every penny plus you can make an appointment that’s suits you and not have to wait for weeks with your doctor. Can’t praise them enough.
David Parton, Penarth
Between us, my wife and I have bought four pairs of hearing aids from Scott. Friendly, knowledgeable, they try to find the most appropriate solution, rather than sell you the most expensive aids. Always attentive and friendly service.
Hywel Davies, Penarth
Absolutely fantastic customer service, very friendly and welcoming members of staff. Managed to fit me in the same day. Highly recommended, will definitely use again. Thank you!
Nick Pritchard, Penarth
Never been so impressed with service before, front of office and the whole experience was second to none. Made you feel at home and relaxed. I had a ringing in my ear for 4 days and if you’ve experienced it you’ll know how excruciating it can be, it was sorted on my first appointment and I can’t thank you guys enough.
Rachel Barrett, Penarth
It was my first time going there today and they are really good there, they got the ear wax out of my ears – one was blocked and the other one was making noises and as so as they cleaned my ears out I could hear again and no more noises I do recommend this place to anyone who need there ears done.
Maciej Mirosław, Penarth
Great job done at the place. Had a case of wax blocking up my ear, Boots couldn’t deal with it, one fast appointment at Penarth and I can hear again! Great welcome and swift procedure.
tristan squire, Penarth
Can’t praise this clinic highly enough. Had an issue with wax in my ears and the company I used previous to this couldn’t rectify the problem. Scott Wroe’s clinic in Penarth rectified the problem in no time at all.
Mike Green, Malvern
Scott is not only very professional but super friendly and a pleasure to deal with especially as I am a first time user for hearing aids. I would absolutely recommend
Joe N, Malvern
Amazing!! Scott is a miracle worker. I wish had gone years ago, painless and my hearing is so much better. Thank you so much. Lovely place and very friendly, would highly recommend!
M Eggleston, Malvern
Excellent service and equipment, including a screen allowing you to see down your own ear. Scott and the staff are very friendly and informative. The pricing is very fair indeed and very competitive. Would highly recommend.
paul churchill, Malvern
So needed better hearing aids and better support and local too, went to Scott Wroe and have discovered a very rare thing, Honesty! Scott is very passionate about ears and hearing, very professional, personal, great advice too, and competitive pricing, have never had all this on my doorstep in one place so l can highly recommend Scott Wroe Hearing Centre’s.
Helen McPherson, Malvern
I have been coming to Scott’s clinic for a number of years, since my doctor’s surgery stopped offering wax removal. Scott is very careful and professional and I have always been completely satisfied with the service he provides.
Joy Parker, Malvern
Superbly looked after by Scott, with his expertise and immaculate clinic with all the latest technology to help with ear problems. Cannot recommend highly enough. Thank you for ensuring I left with a smile on my face and no longer deaf!
Miranda Smith, Malvern
Visited Scott Wroe in Malvern today with my husband, fully disabled wheelchair accessible, met by friendly receptionist. Scott quickly and efficiently syringed my husband ear. Great I can have the television on quieter now. Highly recommend.
Simon Thompson, Malvern
Booked my 90 year old mum into Scotts clinic for wax removal and hearing test as her hearing had deteriorated dramatically. I could not have wished for a better service. It is clear that Scott genuinely cares for his customers and is not just out to make money.
Alison Dore, Malvern
I had been really struggling with an almost totally blocked ear, and was getting desperate having tried various different treatments. Scott very kindly fitted me in on the day of my enquiry, and with great dexterity sorted out my problem which wasn’t as straightforward as I had first thought.
Sam Vines, Malvern
Very professional and friendly service. Have visited multiple times now to have my (very) blocked ears cleaned and have been exceptionally happy with the results. The suction is a little nerve-racking at first, but those working here always made me feel comfortable and reassured, and it’s definitely well worth the results.
John Finch, Hereford
First time using Scott Wroe’s services this week and I was very impressed with his professional setup and informative manner in which he explained the work required. Instant hearing relief after my first visit and I would not hesitate to recommend him to anyone.
max geerlings, Hereford
I have had a recurring ear infection for 2 years , Scott is the only person who actually helped me with it (and correctly diagnosed the problem). He has gone out of his way to help. He put me in touch with an ENT consultant when my GP said I just had to live with the problem.
Jane George, Hereford
Excellent and professional service from start to finish. My father was visiting from Wales and having attending the clinic for micro suction he decided to have new hearing aids fitted. Amazing! Thank you.
Maria Greaves, Hereford
Fantastic service from start to finish, called the practice as an emergency and they couldn’t have been more accommodating. On arrival the premises are modern and immaculately clean. I was seen by Scott who was knowledgable and professional throughout.
Tash Downes, Hereford
This was my first visit to Scott Wroe and I give them 5 stars! Very warm and welcoming atmosphere. Talked me through what was happening and what he was going to do, and always checked I was comfortable with it. Fast and easy too.
Pete Godfrey, Hereford
I visited Scottwroe today as I was concerned about my hearing. I found the practice very professional, friendly, honest and helpful. I was given an honest assessment and not a sales pitch. If I require further assistance I would certainly go back.
Craig Evans, Hereford
attended Scott Wroe Hearing Clinic today as I had concerns about my hearing. Scott was extremely honest, professional and hugely knowledgable about the problem. His assessment and diagnosis put me at ease, I had micro suction to remove some wax, which was both quick and painless and have been left with much improved hearing.
Fiona Griffiths, Hereford
Both my ears became completely blocked with wax and I could barely hear a thing. I am a nurse so it was horrendous as I could not communicate with my patients or colleagues. I was fitted in very quickly to have them assessed and I was extremely impressed with the professional and very competent treatment.
Martin Spanner, Hereford
I have had severe hearing loss for the past 20 years and have used numerous different audiologists from the high street names and independent professionals. Without doubt the service provided by Jon, Scott and the team here is the most thorough and professional I have ever had
Stacey Haywood, Hereford
Based on my two visits to Scott Wroe’s hearing clinic, and on each occasion I experienced excellent customer service, accompanied by a friendly atmosphere, supportive audiologists, who were very helpful, informative and extremely knowledgeable.
Sharon Petterson, Penarth Centre
Scott Wroe fitted me with a binaural pair of Phonak hearing aids which have improved my hearing. The service from start to finish was absolutely amazing and would strongly advise anyone to consider their service.
Marcus WIlliams, Hereford Centre
I had previously been fitted with hearing aids by a national firm and I was looking for an improvement in my hearing as it wasn’t good enough. Scott Wroe were amazing! They are a great practice and can provide a more personal service, so would highly recommend.
Mr C. Cuncliffe, Penarth Centre Client
Just had an ear wax removal procedure, excellent customer service, and first-class result, would highly recommend Scott Wroe to anyone.
Kevin Martin, Hereford Centre Client
I was recommended Scott Wroe after a previous unsatisfactory procedure at my local GP. I was impressed by their expertise and friendly service. I feel entirely safe in their hands.
Google Reviews
We are proud of the service that our team provide customers across our centres, and we’re even prouder of the fantastic feedback that customers choose to leave us on Google!
